Refund policy

 

We want you to be completely satisfied with your purchase from House of Bear. If you're not entirely happy with your purchase, we're here to help.

1. Returns: You have 14 days to return an item from the date you received it.

2. Return Process: To initiate a return, please contact us at houseofbearmerch@gmail.com to request a return authorization. Once approved, you will receive further instructions on how to return the item.

3. Shipping Costs: Shipping costs are non-refundable. You will be responsible for paying for your own shipping costs for returning your item.

4. Damaged Items: If your item arrives damaged, please contact us immediately so that we can resolve the issue.

If you have any questions about our return policy, please don't hesitate to contact us.

Thank you for shopping at House of Bear.